Digital delivery only — no physical shipping

Delivery Policy

All products sold by Giga are digital eSIMs. There is no physical shipment of any kind — your eSIM is typically delivered within minutes after payment approval.

How Delivery Works

  1. 1Your eSIM QR code, activation link, and installation instructions typically appear on the confirmation page within minutes.
  2. 2You also receive the same information by email.
  3. 3If needed, our support team can send the eSIM via WhatsApp upon request.

Delivery Time

0–2 minutes

Instant delivery after payment approval. If you do not receive the email, please check your spam folder or contact our support team.

Support for Activation

WhatsApp: +55 21 98190-8190
Email: [email protected]
Support Hours: 24/7

Important Notes

  • Delivery is completed when the eSIM is displayed on-screen and emailed to the customer.
  • Refunds are available only if the eSIM has not been activated, scanned, or used.
  • Customers must contact support before requesting refunds so we can attempt reactivation or replacement.